Posts Tagged ‘Customer Service’

The Firm Stability Ball 55cm

Sunday, April 4th, 2010

The Firm Stability Ball 55cm




Simple, versatile, and fun to use, The Firm Core Stability Ball is designed to challenge your balance, stability and flexibility through various low-impact exercises and movements. Included with the package is a 30-minute core training video that guides you through a variety of techniques that you can adapt to your training, stretching, rehabilitation or other workout routines. The ball is made of tough, burst-resistant plastic, a special material that resists tearing and, if punctured, deflates safely and gradually. Available in several fashionable colors, the 55-centimeter ball is sized for users measuring between 4 feet, 8 inches and 5 feet, 3 inches. Pink. 55cm Ball.

  • Simple, fun, and versatile
  • Designed to improved balance, stability, and flexibility
  • Includes 30-minute training DVD
  • Made of tough, burst-resistant plastic
  • Includes balance ball, pump, and DVD
  • User Ratings and Reviews

    5 Stars Solid, durable product.
    I bought this ball to use as a chair, and I’ve been very pleased with it. I’m a big guy in a house that frequently has a lot of kids, and the ball has held up extremely well to heavy usage.

    5 Stars Great at home exercise.
    This ball and video were a great way to get a trimming work out without having to go all the way to the gym on days with little motivation.

    2 Stars Deflated before we got a chance to use it
    This was a disappointing purchase because the ball deflated before we had a chance to even try it out. We don’t know how it happened but there was a small cut on the side so it’s anything but durable. When I called the Firm’s customer service to report the problem, they said they couldn’t help me, that I’d have to call Amazon because I didn’t buy the ball from them directly. All I wanted was a patch but, again, they couldn’t help me. Amazon came through as always, providing a return label and a complete refund. I would recommend buying a real physio gymnic ball as we’ve had one for eight years by SkillBuilders and it still looks like new.

    1 Star Not What I Was Expecting
    When I was reviewing my order online it looked great, even had a 97% rating. When I got the work out ball the pump was missing the needle and the whole on the ball to pump it up was also missing a piece. No matter what I tried there was no way I could pump up the ball, so this was just a waste of money.

    5 Stars Makes a great chair
    I use this as my desk chair at my computer at home. My back feels much better since I made the switch. And it is easy to take a quick stretch break while you are working.

    Buy/More Info

    The Firm Stability Ball 65cm

    Friday, April 2nd, 2010

    The Firm Stability Ball 65cm




    The Firm Core Stability Ball is certain to liven up your same old routine. Safe, versatile, and fun to use, the Stability Ball is designed to improve your posture, balance, flexibility and strength as you challenge your muscles in new and different ways. Included with the ball is a 30-minute core training video that guides you through a variety of techniques that you can adapt to your training, stretching, rehabilitation or other workout routines. Made of tough, burst-resistant plastic, the Core Stability Ball resists tearing and, if punctured, will deflate safely and gradually. The 65-centimeter ball is available in several fashionable colors and is suitable for users measuring between 5 feet, 5 inches and 5 feet, 11 inches. Green (Medium). 65cm Ball.

  • Simple, fun, and versatile
  • Designed to improved balance, stability, and flexibility
  • Includes 30-minute training DVD
  • Made of tough, burst-resistant plastic
  • Includes balance ball, pump, and DVD
  • User Ratings and Reviews

    1 Star Not What I Was Expecting
    When I was reviewing my order online it looked great, even had a 97% rating. When I got the work out ball the pump was missing the needle and the whole on the ball to pump it up was also missing a piece. No matter what I tried there was no way I could pump up the ball, so this was just a waste of money.

    5 Stars Great at home exercise.
    This ball and video were a great way to get a trimming work out without having to go all the way to the gym on days with little motivation.

    2 Stars Deflated before we got a chance to use it
    This was a disappointing purchase because the ball deflated before we had a chance to even try it out. We don’t know how it happened but there was a small cut on the side so it’s anything but durable. When I called the Firm’s customer service to report the problem, they said they couldn’t help me, that I’d have to call Amazon because I didn’t buy the ball from them directly. All I wanted was a patch but, again, they couldn’t help me. Amazon came through as always, providing a return label and a complete refund. I would recommend buying a real physio gymnic ball as we’ve had one for eight years by SkillBuilders and it still looks like new.

    5 Stars Solid, durable product.
    I bought this ball to use as a chair, and I’ve been very pleased with it. I’m a big guy in a house that frequently has a lot of kids, and the ball has held up extremely well to heavy usage.

    5 Stars Makes a great chair
    I use this as my desk chair at my computer at home. My back feels much better since I made the switch. And it is easy to take a quick stretch break while you are working.

    Buy/More Info

    Kelty Basecamp Kitchen Limited Time Offer

    Saturday, March 13th, 2010

    Kelty Basecamp Kitchen Limited Time Offer




    Kelty’s folding Basecamp Kitchen is the deluxe culinary setup for your next outing. It offers plenty of surface area for food preparation and a wind-protected home for your stove. Kelty Binto storage bins (sold separately fit perfectly on the shelves of the zippered pantry. The versatile expansion rods can hold Binto storage bins, towels and tote bags.

    User Ratings and Reviews

    5 Stars Kelty Kamp Kitchen
    This is a very sturdy camp kitchen. It had a good amount of storage & since it was metal you could sit hot things on the surface. Very satisfied.

    5 Stars Excellent product
    I purchased this camp set for my son and his family as he had seen it in use by other people he had camped with. And this is what he wanted from “Santa”. As other reviewers have noted, it is a sturdy unit with lots of useable space. Additionally, I purchased two of the “binty” bins and highly suggest you do the same for a complete outdoors kitchen.

    A word about the seller: they are outstanding, top notch and dedicated to customer service. Won’t bore you with the details, but you can feel certain you’re dealing with a company who care about its customers, quality of merchandise and customer satisfaction. Ships quick too! Shop with confidence here.

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    Ray Ban RB 3025 AVIATOR LARGE METAL Sunglasses

    Wednesday, February 17th, 2010

    Ray Ban RB 3025 AVIATOR LARGE METAL Sunglasses




    Ray Ban is a high end manufacturer of sunglasses, founded in 1937 by Bausch and Lomb, on commission of the United States Air Force. In 1999, Bausch and Lomb sold the brand to the Italian Luxottica Group. Ray Ban was responsible for creating two of the most imitated sunglass models on the planet: the Ray Ban Aviator and the Ray Ban Wayfarer.Timeless, authentic and imaginative, the Ray Ban collection remains true to its classic heritage, while continuously evolving to meet todays fashion demands. Ray Ban sunwear provides timeless style with models like the classic Wayfarer and Aviator while also offering exciting new styling innovations in keeping with todays contemporary urban fashion. Nationwide, Ray Ban is recognized as the eyewear brand tha America loves.

    User Ratings and Reviews

    1 Star Very Disappointed
    I have bought these sunglasses for my son. After 2 months of use - nothing rough - the nose support broke. I Tried to contact the company’s representative in my country but they refered me to the shop where I had purchased the sunglasses but told me that I will probably have to replace the whole frame and that this is not covered under guarantee. I wrote to the company in Italy - Luxottica - and never got a reply that took care of my problem. Evetually, I went to a shop that repairs these type of things a got it fixed somehow for $30 - so to summarize - poor quality product and ever worse customer service. I would have given it a rating of “ZERO” if it would have been possible.

    5 Stars Perfection
    Other than having to spend a couple minutes getting the frame to sit on my face straight, I’ve enjoyed every moment with these glasses.

    I used to have the Ray Ban shooter-style frames with the large (62mm I think) lenses. They were too heavy. Not a problem with these bad boys.

    I wouldn’t hesitate to buy another pair if these get lost, broken or stolen.

    Buy/More Info

    Womens Double Stack Wide Strap Sandals

    Sunday, July 26th, 2009

    Womens Double Stack Wide Strap Sandals




    Due to the inconsistencies in the process of dying and variations in natural products such as Leather and Hemp, there may be some variations in the actual color received from what is shown in the photo.

    User Ratings and Reviews

    5 Stars Love it! Love it! Love it!
    My friend suggested these sandals to me. I haven’t wanted to take them off ever since they arrived at the door! All my other sandals have ended up in the back of the closet. My rainbows are just wonderful! I suggest them for everyone I know.

    1 Star Disappointed!
    Sandals are very narrow and long! Too much work to return, but much too expensive for what I got. Not happy with them! Walmart would have been a better bet! Michele

    4 Stars Great Shoes, but do NOT get them wet.
    I have had two pairs of rainbows, and they are magnificent. They are the most comfortable flip-flops I have ever owned, and they match with everything. However, do not wear them in the rain, or to the pool, or to the beach etc. because if they get wet and you walk around in them they will dye the bottom of your feet orange.

    1 Star Awful Sandals
    They will not last forever (probably only a year or so and of that year you’ll spend several weeks with sore feet trying to break them in) and the customer service is horendous (have a list of exclusions which covers just about everything and if not, they will make an exclusion up when they reject your warranty claim).

    5 Stars Best Shoes Ever
    Comfortable, Sturdy, Cute. I absolutely love these shoes. I have gotten rid of my other flip-flops and I live my summers in these.

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